Terms & Conditions

1. Rescheduling

We understand that sometimes things don’t go as planned! If you need to reschedule your photo tour, please notify us via email, phone, or text with at least 48 hours notice. Our rescheduling policy is as follows:

• At least 48 hours in advance, you will not be charged a rescheduling fee.
• After 48 hours within hours of your photo tour, you will be charged a 50€ rescheduling fee.

2. Canceling

If you need to cancel your photo tour, please notify us via email, phone, or text with at least 48 hours notice. Our refund policy is as follows:

• At least 48 hours in advance, you will receive a 80% refund.
• After 48 hours within hours of your photo tour, no refund will be issued.
• Cancelations during holiday season must be done 5 days in advance from the shoot date.

3. No Show

When a traveler doesn’t show up to their photo tour session at the time and meeting place previously agreed on, no refund will be issued.

4. Think Ahead

Early is on-time and on-time is late! We suggest you arrive at your meeting point 15 minutes prior to the scheduled time. If you are late, it will cut into your photo tour time, unless your photographer has flexibility to extend the time. If for any reason, you don’t notify the photographer, and arrive at least 30 minutes after your scheduled photo tour start time, you will be considered a no-show and will be charged the full fee. If you notified your photographer that you are running late, please keep in mind that they may have another photo tour scheduled after and may not have flexibility to stay longer.

• If you arrive to your session late, any time that has passed will be forfeited and you may shoot for the remaining amount of time.

5. Fees

Travelers are responsible for any transportation fees or additional fees (admission to museums, parks, ferry tickets, Uber, bus, food, etc.) required for you and the photographer.

6. Photography Copyright

You will have a exclusive personal-use license of the images. The image(s) may not be used in any way whatsoever in which you charge money, collect fees, or receive any form of remuneration. The image(s) may not be used in advertising. The image(s) may not be resold, relicensed, or sub-licensed.

7. Photo Editing and Delivery

PicMyDay is a fun and candid photo experience. We offer candid and natural photos of the memories you won’t ever want to forget. All of our images and color edited and color corrected. They will not go through extensive photoshop editing, which means heavy post-production, liquifying, removals, skin editing or editing that alters the original image. While we would love to provide all of the unedited or raw files, the magic happens after the editing process. And it would be nearly impossible for our photographers to edit all of your images. Think; quality vs. quantity!
Your private gallery will include the best shots from your photo tour, selected by you and edited by your awesome photographer. Remember that due to the nature of candid photography, not all shots will come out as planned. If you have any specific “must-have” shots in mind, let us know prior to your photo tour.
We will send you a link to your personalized private gallery via email. Once you access the link, you will be able to download the photos directly to your smartphone or computer to share with your friends and family!
To purchase additional photos, you can do through our “Extra Photos” package and receive them within 24 hours of your tour! Loved all your photos and want to buy more? Select your desired amount to purchase and we will add them to your personalized gallery!

8. Honor Code

We ask all of our travelers to be respectful and honor the hard work we do. If for any reason we discover the traveler and/or the photographer engaging in third-party business outside of the platform (buying prints, additional photos, extra time, etc.) without our consent prior to your booking, both the traveler and photographer may be banned from the platform.

9. Copyright Protection

All content and photographs displayed on the Site and all underlying software or technology used in connection with the Site, and all aspects thereof, including all copyrights, trademarks, and other intellectual property or proprietary rights therein, are owned by Pic My Day or its licensors. You acknowledge that the Site, the content and photographic images displayed on the Site and any underlying technology or software used in connection with the Site contain Pic My Day proprietary information. Pic My Day shall have the right to monitor the content that you provide to the Site, but shall not be obligated to do so. The contents of the Site are protected by copyright as individual works, collective work and/or compilations, pursuant to Portuguese and foreign copyright laws. You agree to abide by all copyright notices and other restrictions contained in the Site. Access to, and use of, the Site is solely for your personal, non-commercial use. Accessing, using, displaying, performing, distributing, copying or downloading content from the Site for other than personal and non-commercial use is expressly prohibited without prior written consent of Pic My Day. By downloading or reproducing any information from this Site, you accept and agree to the conditions described in this Statement in their entirety without modification unless otherwise agreed to in writing by Pic My Day and you.

10. Exclusion of Liability

Customer agrees to release Pic My Day from any liability for damage, losses and injury to them or to any person or property resulting from the use of our services, accepting themselves as the full responsibility for any and all such damage or injury. Pic My Day will not be liable for incidents related directly or indirectly with our services.

11. Changes to The Terms

Pic My Day reserves the right to modify at any moment the content of the present Terms and Conditions.

12. Contact Information

We welcome any questions and comments regarding our Terms of Service. If you believe Pic My Day has not adhered to this Statement, please let us know at: geral@picmyday.pt.